Fox Valley Orthopaedic Associates: Mehta Vishal M MD at 1975 Lin Lor Lane in Elgin, Illinois

Customer Reviews about Fox Valley Orthopaedic Associates: Mehta Vishal M MD

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  Dr. Mehta is great, but everything else was horrible. My wife had rotator cuff repaired. Post-op made us feel like cattle being herded out the door. The staff seemed like they wanted to care but behaved more like insurance was forcing us out. After we got home and the pain blocker was wearing off, my wife's pain level became excruciating. The pain reliever prescribed was not working well enough. It took 4 phone calls over a period of 2 days to get a response and a prescription for a different pain reliever. Then, they won't call it in. We had to go pick up the prescription from the office. Then, during the first follow up visit, we expressed our discontent to PA Cassie. Cassie came just short of calling us liars. She was emphatic that these experiences did not occur because that was not their policy. Yet, she was never present. Even the nurses, both before and after the surgery, we're asking if Cassie had been around to see us yet. Also, during the follow up visit, Cassie became very defensive and constantly interrupted us while we were trying to express our displeasure with their services. Highly unprofessional. Snobby and rude.
  October 27, 2017

  by Gordon Pierce

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About Fox Valley Orthopaedic Associates: Mehta Vishal M MD in Elgin